Lab Log Entry #2
For someone who doens't know the language of comupters it would be hard to work with them for many reasons. For one they wouldn't have the slightest clue what you were talking about or what you were saying to them. If you asked them to go and do something for you they might do it wrong or be lost and completely wreck whatever it is you asked them to do. If they are to fix a comupter and they don't know the language, you could tell them what to do and they wouldn't be able to do it or else they would do it and grab the wrong thing or grab the right thing and put it in the wrong spot and screw up the computer.
To help out a non-techie person I think that I would have to explain what each thing is before we start. I would have to tell the non-techie person what each word means (or at least the words that I would be using) and what it is. It would take a lot of time though. But with a lot of patience and a lot of explanations, I think that the language barrier wouldn't be that bad. Also if the person did know some of the language then all the better, it wouldn't take that much time and I would be able to help them out faster.
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1 comment:
Hi Breeanne:
CHi Breeanne:
Definitely explaining things before would help. So, too, does a great deal of patience. Most non-techies just want things fixed. So, you could just focus on helping them to fix it themselves so when they do have the problem again, they are self-sufficient.
You have to really listen to what they are trying to tell you. Have them repeat the actions that they did before the problem occurred.
My mark: 7/10
Your mark: /10 Email me your mark.
Peer mark: /10 Have peer email me their mark.
Let me know the other two marks and we'll average all three.
Yaz
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